Business Process Services

In general, the Business Process Services is defined as the process of handling business activities on behalf of your company or business by hiring another company.

Wizard Group reliance on the latest business process services technologies and industry proven strategies helps in easing the business process. Our inbound call center services will help businesses in refining the customer communication by resolving issues & disputes along with offering various customer oriented feedbacks. We offer cross-industry based solutions which can easily meet the functional requirement of any specific industry. Furthermore our BPS services are scalable and adaptive in nature which means it can be transformed as per the changing needs of your businesses with ease and grace.

Our BPS services will create a competitive advantage through carefully improving the organizational agility. Our esteemed services will help businesses in decreasing the operational costs, boosting the revenue & efficiency of the organization as a whole.

We specialize in the following inbound services:

Telesales / Upsell
Order taking
Customer Care/Service
Customer Loyalty
Technical Help Desk
Chat and Email Support

Outbound service

Outbound Call Centers are involved with processes that sell either a particular product / service. They are usually dependent on their teams of telemarketers to get the product / services message across to the prospective customer, in order to get him / her interested enough to purchase on the spot.

Wizard Group specializes in outbound call center services and offers a wide-array of call center and BPO solutions to help you increase revenue, reduce costs, increase operational efficiencies, and better delight your customers.

We specialize in the following Outbound services:

Tele Marketing and new Customer acquisition
Lead Generation
Appointment Setting
Survey
Subscription & Renewal Sales

Data Processing And Management

We offer excellent data processing and management services at affordable rates. With a team of data entry specialists, we are able to perform error-free data management services. Our Data processing and management service includes:

  • Data Maintenance
  • Data Entry
  • Data Processing
  • Data Conversion
  • Data Mining
  • Data Cleansing
  • New Database Creation

Save tremendous amount of time and money, by outsourcing your Data processing and management services to us.

Our Knowledge Process Outsourcing Services offered are:

Business & Market research
Content Writing & Development Services
Management Consulting
Data Research & Analysis
Infrastructure Management
Knowledge Process Outsourcing Services

Save

Save

Save

Save

Save

Save

Save

Save